Review Management
Power your business with reviews and feedback
Make Feedback And Reviews Easy
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Capture
Save time and money with a simple, robust, and actionable solution. Get the tools you need to monitor, request, capture, and analyze feedback, reviews, and ratings all in one place
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Manage
Features, tools, and reports so you can learn from, manage, and respond to your customers. Receive notifications, read and respond to feedback and reviews, share reports and insights. Take action to manage your customer’s experience.
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Market
Fuel your marketing with customer- generated content. Showcase reviews to reap the benefits of SEO and enhanced search results helping you compete on search engine results pages and win new customers to grow your revenue.
More Ways To Connect With Every Customer
Deliver a simple and quick digital experienceto every customer to capture feedback and reviews.
Capture Modes
Select a mode that meets your needs and gets noticed to capture more feedback and reviews
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Direct Mode
Request a 3rd-party review to online review sites like Google or Facebook
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Review Mode
Capture Net Promoter Score (NPS) and request 3rd-party reviews
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Ultimate Mode
Include up to 5 survey questions, capture NPS and feedback and request 3rd-party reviews
More Features...
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Sentiment Paths
Besed on NPS, define positive and negative experience paths
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Fully Responsive
Mobile-friendly design is easy to use across devices
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Customizable
Upload logo, refine appearance, and edit copy to reflect your brand
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Survey
Upload logo, refine appearance, and edit copy to reflect your brand
Send Requests
Proactive request reviews and feedback from your customers.
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Email
Manually or automatically send a request via email
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Text Message
Deliver a request via SMS/MMS/text
Give Customers a Way In
Give customers easy access to your feedback and review experience.
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TextBack
Customers-activated by sending a keyword text. Delivers a link to enter.
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Kiosk Mode
Connects with your customer on site to gather ratings and contact info.
Follow-up with direct request.
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Location Finder
Directs customers to select a location to review from your website.
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Short URL
Shareable link for one-click entry.
Listening Builds A Better Business
A reputation management and customer experience toolkit for your business.